OnePlus 5T is finally getting a fix for its overheating problem via an update the company is currently rolling out.
According to an official OnePlus response to a Twitter user who reported that their own top-end mobile device had hit the dangerously high temperature of 61.6 degrees Celsius. Converted to Fahrenheit, that’s 142.88 degrees.
The user, who was posting to Twitter under the name Sai Charan and the handle ‘@SaiChar45173261,’ also shared a screenshot of a benchmark with the temperature. The problem is the damage temperatures that high can cause to internal components, including structural damage to the battery – with the potential to cause serious injury to users if those temperatures aren’t brought under control.
It isn’t immediately clear what the exact problem with the device is since the response didn’t include any such information.
OnePlus didn’t elaborate on details about the update itself, such as the firmware or build numbers that the user in question should watch for.
The reported OnePlus 5T was currently running Oxygen OS version 5.0.4 when the support team asked. This is a separate update from the Oreo update that OnePlus recently rolled out, which actually seems to be the source of the overheating bug.
According to the support team on Twitter, the update has already begun to roll out.
Thanks for the result, Sai. Looks like it is really hot, considering it reached a 61 degree temperature. Not to worry though. We rolled out an update for the OnePlus 5T to fix the issue. You may receive it in a few days as it is rolled out incrementally.
— OnePlus Support (@OnePlus_Support) March 2, 2018