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Report: Pixel 2 and 2 XL owners complaining poor battery life and phones started getting warm after February patch

Owners of the Pixel 2 and Pixel 2 XL recently took to Google’s official product forums, Reddit, and various social media platforms to complain about the February security patch that they claim has negatively affected the battery life of their mobile devices.

Some users are claiming their handsets have even started getting warm post-update during regular use, whereas their batteries didn’t noticeably warm up prior to the new firmware being installed. A small number of people have even reported that their Pixel 2 and Pixel 2 XL units are heating up on standby, pointing to the latest security patch as the likely culprit for that phenomenon.

It’s presently unclear whether all of the reported issues have the same cause as the problems vary across devices and most of them are even present while the two handsets are running in the safe mode, suggesting none of the company’s apps are the culprits.



Google has yet to acknowledge the issues outside of one community manager telling a single user to contact the company’s customer support as they’re possibly suffering from a hardware issue, though the sheer volume of the complaints that emerged online following the rollout of the February security suggests that isn’t a likely scenario.

A factory reset doesn’t fix any of the newly reported issues, users claim, and no workarounds have yet been devised.

Read: Google offering discount on its Pixel 2 and Pixel 2 XL smartphones to “loyal” Nexus owners

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